Total Quality Management
  • Introduction to Quality Concepts
  • An Overview to Total Quality Management
  • Core Concepts of TQM
  • Implementation of TQM
  • Quality Leadership
  • Quality Planning and Quality Council
  • Quality Statements, Core Competence and Corporate Strategies
  • Quality Teams and Team-building
  • Total Customer Focus and Delight
  • Supplier Partnership
  • Continuous Process Improvement
  • Kaizen for Continuous Improvement
  • Performance Measurement and Feedback
  • Quality Costs
  • Statistical Process Control
  • Control Charts for Variable and Attributes
  • Seven Basic Statistical Tools
  • Seven New Management Tools
  • The Six Sigma Quality
  • Quality Function Deployment (QFD)
  • Failure Mode and Effect Analysis (FEMA)
  • Taguchi Techniques - Quality Loss Function
  • Benchmarking
  • Just-in-Time (JIT) Production System
  • Total Productive Maintenance & Terotechnology
  • Environment Management System: ISO 14000
  • Quality Management Systems ISO 9000:2000 Standard
  • Quality Awards
Book Author

P.Saranavel & S. Balakumar


Margham Publications




B.B.A., B.B.M., M.Com., M.B.A. and Other Professional Courses.              

Year Published


Total Quality Management - P.Saranavel & S. Balakumar
Author Margham Publications
452 In Stock
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